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Introduction
ClearLadder (“we,” “us,” or “our”) is dedicated to safeguarding the privacy and security of your personal information. This privacy policy explains the types of information we collect, how we use and protect it, and your rights regarding your personal information. By using our website, you agree to the practices outlined in this policy.
Information We Collect
a. Personal Information: We may collect personal details such as your name, contact information (including email and phone number), and any other information you voluntarily provide through our website’s contact forms or other communication methods.
b. Financial Information: When providing debt consolidation services, we may collect financial data, including credit card information and other sensitive details required for processing payments and offering debt consulting services. We collect this information only when you explicitly provide it.
c. Usage Data: We may automatically gather information about your visit to our website, such as your IP address, browser type, operating system, referring URLs, and pages visited. This data helps us analyze trends, manage the website, and enhance user experience.
Use of Information
a. Personalization: We may use your personal information to tailor your experience on our website, including adjusting content and recommendations based on your preferences.
b. Communication: We may use your contact details to respond to your inquiries, provide updates about our services, and inform you about relevant offers or promotions. You can opt out of receiving marketing communications at any time.
c. Debt Consolidation Services: If you use our debt consolidation services, we will use the information you provide to facilitate negotiations with creditors, process payments, and connect you with potential lenders.
d. Legal Compliance: We may use your information to comply with laws, regulations, legal processes, or government requests, and to protect our rights, property, or safety, as well as those of others.
Information Sharing
a. Third-Party Service Providers: We may share your information with trusted third-party service providers who help us operate our website, deliver services, or conduct business. These providers can access only the information necessary for their tasks and must protect your information.
b. Business Transfers: If we undergo a merger, acquisition, or sale of our business, your personal information may be transferred to the new entity or its agents as part of the transaction. We will inform you of such a transfer and provide options regarding your information.
c. Legal Requirements: We may disclose your information if required by law, legal processes, or regulatory authorities, or to protect our rights, property, or safety, and those of others.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.
Data Retention
We keep personal information for as long as needed to fulfill the purposes described in this privacy policy, unless a longer retention period is required or allowed by law.
Your Rights
a. Access and Correction: You have the right to access and update your personal information. Contact us using the details in Section 9 to do so.
b. Consent Withdrawal: You can withdraw your consent to the processing of your personal information at any time, except where we are legally required to retain certain information.
c. Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe instructions in the communication or by contacting us directly.
Third-Party Websites
Our website may link to third-party websites or services. This privacy policy does not apply to those sites, and we are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party websites you visit.
Contact Us
For questions, concerns, or requests about this privacy policy or your personal information, please contact us at:
ClearLadder
Email: support@clearladder.com
We will respond to your inquiries and address your concerns promptly.
Changes to the Privacy Policy
We may update or modify this privacy policy at any time. The updated version will be marked with a new “Effective Date” at the beginning of this policy. We encourage you to review this policy periodically to stay informed about our privacy practices. By using our website, you agree to this privacy policy.